Last updated: 20 August 2026
About this policy
This Privacy Policy explains how Wainui Dental collects, uses, stores and protects personal information provided through this website. Wainui Dental is located at 10B The Strand Square, Wainuiomata, Lower Hutt 5014, New Zealand.
Information we collect
When you contact us, make an enquiry, request an appointment or complete a clinic form, we may collect information such as your name, phone number, email address, appointment or service enquiry and any other information you choose to provide. Please only provide information that is relevant to your enquiry or care.
We may also collect limited technical information when you use the website, including your IP address, browser or device type, pages visited, referral or campaign information and the date and time of your visit.
How we use your information
We may use your information to:
- respond to your enquiry and contact you by phone, email or text;
- arrange and manage appointments, consultations and related clinic services;
- provide information you request and maintain appropriate clinic records;
- send occasional clinic updates and offers, with an unsubscribe option;
- operate, measure, protect and improve our website and communications; and
- meet our legal, regulatory and professional obligations.
Cookies, analytics and advertising
Our website may use cookies, pixels and similar technologies. Our website host and measurement or advertising partners, including Google and Meta, may collect limited technical information to operate website features, understand website and advertising performance and help us communicate with people who may be interested in our services. You can control cookies through your browser and use the privacy or advertising controls offered by those providers.
Who may receive your information
Your information may be accessed by authorised members of the Wainui Dental team and contracted service providers that help us operate our website, forms, appointment systems, communications, analytics and secure information systems. Some appointment links may take you to an external booking provider whose own privacy terms apply. We may also disclose information where you authorise us to do so or where disclosure is required or permitted by law. We do not sell your personal information.
Storage, security and retention
We take reasonable steps to protect personal information against loss, unauthorised access, use, modification or disclosure. Some technology providers may process information outside New Zealand. Where this occurs, we take reasonable steps to use providers and arrangements that protect the information appropriately.
We keep information only for as long as it is reasonably required for the purposes described above or as required by law. If information becomes part of your dental care, it may be retained as part of your clinical record.
Marketing and unsubscribing
When you submit a website form, you agree that we may send occasional clinic updates and offers. You can unsubscribe from marketing at any time by using the unsubscribe option in an email or by contacting us. Unsubscribing from marketing will not stop communications needed to respond to or manage an enquiry or appointment.
Access, correction and privacy concerns
You can ask to access or correct personal information we hold about you, withdraw from marketing, or raise a privacy concern by contacting Wainui Dental at reception@wainuidental.co.nz or by calling 04 564 1670.
If you are not satisfied with our response to a privacy concern, you can contact the Office of the Privacy Commissioner.
Changes to this policy
We may update this policy when our services, systems or legal obligations change. The date at the top of this page shows when it was last updated.